Emailcontact@thespinwheels.com. A person reads it, and you will usually get a reply within a few days.
Why there is no form
A contact form means collecting and storing what you type, which sits awkwardly with a privacy policy that says nothing you type is collected. An email address keeps the promise intact and puts you in control of what you send.
Things worth writing about
- A wheel that behaves oddly, with the browser and device you saw it on
- A themed wheel you expected to find and did not
- Anything on the site that reads as untrue — particularly the privacy and randomness claims
- Accessibility problems: keyboard traps, screen-reader issues, contrast that is hard to read
What to include in a bug report
Most reports are solvable from three things: the page you were on, the browser and device, and what you expected to happen instead. A wheel that behaves differently on a phone than on a laptop is usually a rendering difference rather than a fault in the draw, and knowing which device you saw it on saves a round of questions.
If the problem is with a specific list, paste the list into the email. Nothing you type into the wheel reaches us on its own, so we cannot look it up — if you do not send it, we cannot see it.
Suggesting a wheel
Ready-made wheels get added when there is a clear list behind them — a fixed set of teams, a standard set of options, a category people genuinely search for. Suggestions that come with the list already written are the ones that tend to get built. Tell us what the wheel is for as well as what goes on it; the use explains the list better than the list explains itself.
What we cannot do
We cannot recover a wheel you lost. Entries live only in your browser and are never sent to us, so once the page is closed they are genuinely gone. That is the direct cost of the privacy promise, and it is the trade we chose deliberately.
We also cannot tell you what a spin produced earlier, confirm a result for a dispute, or provide a record of a draw. Nothing is logged. If you need a draw you can evidence afterwards, use a process that keeps an auditable record with a named operator — this page is the wrong tool for that, by design.